Does Solution Selling Differ from Other Sales Strategies?

Wade Warren
March 16, 2023

Solution selling is a sales strategy that focuses on understanding a customer's needs and providing them with a solution that meets those needs. It differs from other sales strategies in several ways. In this blog post, we will discuss the differences between solution selling and other sales strategies.

Solution selling focuses on the customer's needs

Solution selling is customer-focused and focuses on understanding the customer's needs before presenting a solution. Other sales strategies may focus more on the product or service being sold and less on the customer's needs.

Solution selling involves a consultative approach

Solution selling involves a consultative approach, where the salesperson acts as a consultant and works with the customer to find the best solution. Other sales strategies may involve a more transactional approach, where the salesperson focuses on closing the deal quickly.

Solution selling requires in-depth knowledge

Solution selling requires in-depth knowledge of the customer's industry and their specific needs. The salesperson needs to understand the customer's pain points and how their solution can help solve those pain points. Other sales strategies may require less in-depth knowledge of the customer's needs and industry.

Solution selling involves a longer sales cycle

Solution selling typically involves a longer sales cycle because it takes time to understand the customer's needs and find the best solution. Other sales strategies may involve a shorter sales cycle because they focus more on closing the deal quickly.

As Michael Bosworth, the author of Solution Selling, said, "In solution selling, you're not selling a product, you're selling a vision." Solution selling is about selling a vision of how the customer's problems can be solved.

On the other hand, other sales strategies may focus more on the product or service being sold rather than the customer's needs. As Brian Tracy, a motivational speaker and author, said:

"The purpose of a business is to create a customer who creates customers."

Other sales strategies may be more focused on creating customers rather than creating solutions that solve the customer's problems.

In conclusion, solution selling differs from other sales strategies in its customer-focused approach, consultative approach, in-depth knowledge requirements, and longer sales cycle. It's essential to understand these differences to determine the best sales strategy for your business and customers.

written by
Wade Warren
Wade is a sales operations expert who loves crunching numbers and optimizing sales processes. When he's not at his desk, you can find him on the golf course or exploring new hiking trails.